How to use PS5 in conjunction with our HDMI to USB adapter?

By using PS5 in combination with the HDMI to USB adapter sold in our store (supporting 1080P/60Hz capture), you can easily achieve recording, live streaming or viewing of game scenes on your computer. Here is a detailed operation guide, applicable to most of our HDMI to USB adapter products (including USB-A or USB-C interface models):

Required equipment:

• PlayStation 5 console (PS5)
• An HDMI cable (for PS5 output)
• A USB data cable (for connecting the adapter to the computer)
• Our HDMI to USB adapter
• A computer (Windows or macOS, recommend using a newer configuration)
• OBS Studio or other capture software (free)

Hardware connection steps:

• One end of the original PS5 HDMI cable is connected to the HDMI OUT interface of PS5.
• The other end of the HDMI cable is inserted into the HDMI IN interface of the adapter.
• The USB interface (USB-A or USB-C) of the adapter is plugged into the USB 3.0 interface of the computer (it is recommended to use the direct port on the back of the computer to avoid USB Hub).
• Ensure that PS5 is turned on and outputs the picture.

PS5 settings requirements:

• Disable HDCP (to prevent black screen):
• In the PS5 main interface, go to [Settings] → [System] → [HDMI] → Disable [Enable HDCP]
• If HDCP is not disabled, OBS and other software will not be able to capture the PS5 picture and will display a black screen or no signal.

Set the output resolution to 1080p:

• [Settings] → [Screen and Video] → [Video Output] → [Resolution] Select "1080p"
• Most adapters do not support 4K input capture, so 1080p is the most stable solution.
• Software settings (using OBS Studio as an example):
• Install and open OBS Studio.
• Click the "+" button in the "Source" column → Select "Video Capture Device" → Name and click OK.
• Select a device in "Device" similar to "USB Video", "USB3.0 Video" or "HDMI Capture".

If you see the PS5 picture, it indicates a successful connection.

If you want to synchronize the sound, enable this device in the "Audio Mixer" and turn on the playback.

If there is no sound:

• Some models of the adapter do not support USB embedded audio capture;
• Try right-clicking the device → Properties → Check "Use Custom Audio Device" in OBS;
• Or add "Audio Input Capture" device to select the corresponding audio source.

Common problems and solutions:

• Black screen or no picture display
• Possible problem causes may include:
• HDCP (Digital Rights Management) of PS5 is not turned off;
• The adapter is not recognized by the computer;
• Poor connection or poor quality of HDMI or USB cable;
• Incorrect settings of the capture software.

Solution:

In PS5 settings, disable HDCP:

• Settings → System → HDMI → Disable "Enable HDCP".
• Replace with a high-quality HDMI cable to avoid using long or old cables;
• Try inserting the adapter into other USB 3.0 interfaces of the computer (try to avoid USB Hub);
• In OBS, re-add the "video capture device" and make sure to select the correct one (usually displayed as "USB Video", "USB3.0 Video", "HDMI Capture", etc.);
• Restart OBS or switch to other capture software (such as PotPlayer/VLC to test if it can display audio);

No sound or OBS has no audio input:

Possible reasons may include:

The capture card does not support embedded audio or audio input is not enabled;

OBS settings are improper;

The sound output is not transmitted from the PS5 to HDMI;

The Mac system does not grant audio access permission.

Solution:

• Right-click the video capture device in OBS → Properties → Check "Use custom audio device" and select the correct audio source;
• Or add "Audio Input Capture" in "Sources" → Select the corresponding audio device of the capture card (such as USB Audio, Digital Audio, etc.);
• Ensure that the audio output of the PS5 is HDMI: Settings → Sound → Audio Output → Set as "HDMI Device";
• Check if the audio is recognized using Windows sound settings or Mac's "Audio MIDI Settings";
• The OBS audio mixer is not muted the device or has enabled the monitoring function (Right-click the device → Advanced Audio Properties → Set "Monitoring and Output");

The audio synchronization is out of sync (delay)

Possible causes may include:

USB bandwidth is insufficient (USB 2.0 port);

The audio delay is not calibrated in OBS settings;

The inherent delay of the capture card.

Solution:

• Try to insert the USB 3.0 interface on the computer motherboard (especially for desktops);
• In OBS, add "Synchronization Offset": Mixer → Gear icon → Advanced Audio Properties → Add delay (such as 200ms, try and correct);
• OBS → Settings → Advanced → Rendering mode can try to switch to Direct3D 11 or OpenGL to see if it improves;
• Some users may experience lower latency when watching in real time using PotPlayer (suitable for non-live streaming purposes).
• The computer does not recognize the capture card / The device cannot install the driver

Possible reasons:

The capture card is not compatible with the USB 2.0 interface;

The computer fails to correctly recognize UVC devices (system-level problem);

USB cable is damaged or voltage is unstable;

macOS permissions are not enabled.

Solution:

• Replace the USB interface (USB 3.0 is preferred) or USB data cable;
• Check in Device Manager (Windows) or "About This Computer → System Report → USB" if the device name appears;
• In macOS system, grant permissions in System Preferences → Security & Privacy → Screen Recording & Microphone;
• Restart the computer; sometimes system loading errors can be restored by restarting;
• Confirm if it is a native driver capture card (no driver installation required, UVC standard device);
• Using a capture card with charging function cannot charge the device (such as iPad/Switch)

Solution:

• Confirm that the power adapter supports PD fast charging and has a power greater than 18W (recommend using the original or 65W or above fast charger);
• Insert the power in the correct order: charger → PD port → capture card, then connect the iPad/PC;
• Some devices such as Switch require stable power supply during the charging scene, low power may only recognize but not charge. If it is a dual Type-C interface model, please ensure that the PD identification port is connected to the power supply and not inserted in the wrong direction.

Additional note:

All our HDMI to USB acquisition cards support PS5. Just turn off HDCP and set the resolution to 1080p;

Different models support different video qualities and interfaces. It is recommended to check the supported list on the product detail page;

Mac users are advised to use QuickTime or OBS as the acquisition software;

Some Mac system permissions need to be manually enabled (System Preferences → Security & Privacy → Screen Recording)